By: Seth Resler
Jacobs Media Strategies
Smartphones are everywhere. In our latest Techsurvey, 87% of radio listeners report having a smartphone. 41% admit to being addicted to them. So, it’s imperative that your radio station have an app to make itself available to listeners on their mobile phones.
But, it’s not just enough to have an app — you also need to promote it. One of the biggest mistakes we see radio stations make with their mobile apps is that they fail to promote them enough. Here are some ways your radio station can get word out about your station’s app:
1. Use the Proper Keywords
Think of the Apple and Android app stores as big search engines. When people go there, the first thing they usually do is search for an app. To make it easy for your listeners to find yours, you’ll want to do a few things.
For starters, give people exactly what they are looking for: Name the app after your radio station as you most commonly say it on the air, and use the station’s logo for the icon image. Apple allows you to include several keywords when you submit your app. You may want to include your station’s call letters (if they are not part of the station name), the station’s city, the name of any high-profile shows or on-air talent, or the music format. Android does not allow you to submit keywords, so make sure that you work all of these terms into the description of the app. Apple offers tips on submitting apps, and Google gives advice as well.
2. Ask Listeners to Review Your App
People often check the reviews for an app before downloading it to their phone, so encourage your listeners to leave positive reviews. You can do this by sending a Push Notification to people who have download the app asking to leave a review.
3. Live On-Air Mentions
You’ve got airwaves, so use ’em. Your DJs should encourage people to download the app. While generic mentions of the app will work, calls to action that involve specific content can be more effective. For example, your afternoon jock might say, “If you missed Sam and Diane’s interview with Miley Cyrus this morning, you can listen to it in the WKRP app.”
4. On-Air Production Elements
Sweepers and bumpers are a great place to promote your station’s mobile app. Another option is to create a series of recorded promos with each one focusing on a different feature of the app. If you have particular features on the air that have corresponding sections in the app, you may want to mention this in the production elements for that on-air feature. For example: “This is the WKRP Concert Calendar. For a complete list of upcoming shows, download our app.” Or, “This is the Local Music Show on WKRP. For a list of songs from tonight’s show, download our app.”
5. Email Blasts
Send a link to the app to your email list. If you have an automated drip campaign set up, use the very first email, sent as soon as people register for your email list, to encourage people to download the app.
6. Social Media
Social media posts with a link to the app, especially on Facebook and Twitter, can be an effective way to drive app downloads. While you can simply post a link to the app store, you may want to consider using a “deep link.” A deep link directs people to a specific piece of content within the app, such as the Miley Cyrus interview. If the person clicking on the link already has the app installed, the app will open and they will be taken directly to that content. If they don’t have the app installed yet, they will be directed to the app store and be asked to install the app.
7. At Events
When your street team is out at events, they should actively encourage people to download the station’s app: “Want to spin the prize wheel for a beer koozie? Download the WKRP and will give you a shot.”
If your on-air talent is on stage introducing a band at a concert, they should encourage people to download the app: “I’m DJ No Name, and if you want to hear the interview I did with this band earlier today, download the WKRP app.”
The phrase “Download our app” should appear on your station van, your banner-on-a-roll, and the backs of your bumper stickers. You can also print it on ticket stubs and wristbands.
If your radio station produces podcasts, this offers a nice opportunity to get some extra bang out of your promotional buck. While iOS devices come with a Podcasts app pre-installed, Android devices do not. This makes it more difficult for Android users to listen to a podcast and, as a result, the overwhelming majority of podcast listening happens on Apple devices. When you promote your station’s podcasts on the air, chances are most Android users won’t know how to listen to them. But if you’ve included the podcasts in your app, you can make it easy. Just say, “Want to listen to our podcast? Download our app!” Ta-da! With a single line, you’ve promoted both your app and your podcast.
Mobile App Strategy Webinar
jacappsWant to learn more? We’re partnering with our sister company, jācapps, to host a special webinar, “Mobile 101: What Every Radio Station Should Know About Mobile App Strategy.”
For more assistance on digital or social media, contact MAB Member Services at [email protected] or 1-800-968-7622.
Editor’s Note: The views and opinions of this article do not necessarily reflect those of the MAB. Contact the MAB for information on the MAB’s official editorial policy.