From our office to yours...Wishing you a Happy Holiday Season
and Prosperous New Year!
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(back row, l-r) Mary Worland, Dan Kelley, Larry Estlack, Tom Hahn, Dave Jessup and Denise Weston. (front row, l-r) Julie Sochay, Jennifer Preslar, Jill Bailey, Karole White, Ann Cochrane and Alisha Clack. |
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To best serve you...please make note of our special holiday hours:
Thursday, December 24 - office closes at noon
Friday, December 25 - office closed
Thursday, December 31 - office closes at noon
Friday, January 1 - office closed |
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| Broadcast Excellence Awards |
 2009 BEA Deadline is Almost Here!
Would you like to swing on a star?
Carry moon beams home in a jar?
Then make plans now to enter the 2009 BEAs.
All entries are due to the MAB office with payment by 4pm on Tuesday, January 12, 2010. To be eligible, entries must have been aired between January 1, 2009 and December 31, 2009. Click here for complete contest rules, entry forms and summary forms.
Join us as we honor the winners during the 2009 Broadcast Excellence Awards presentation Wednesday, March 3, 2010. The ceremony will begin at 7:00 p.m. at Lansing Center in Downtown Lansing and is only $35 to attend. The event concludes the 2010 Great Lakes Broadcasting Conference and Expo which runs March 2-3. Don’t miss it!
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| Chairman's Article |
 By Tom Mogush, Chairman, Michigan Association of Broadcasters and President/Owner, WMQT-FM/WZAM-AM, Marquette
Teeter Totter
Lean too far one way and you’ll fall over.
Listen to only one side of the argument and you won’t get the whole story.
Focus only on your work and you’ll miss a big part of your life.
While you fight the good fight each day at your station(s), delivering shareholder value and shooting for this month’s goals, is there anything missing from your life?
Your family? Your faith? Balance could be the missing ingredient in your life.
Faith, family and job are three things that need to be in-line. They are all important individually and need to take up an equal amount of time.
Putting bread on the table goes right alongside reading a bedtime story to your three-year-old daughter and reflecting on your faith at your house of worship. Bring them in harmony and you can free your mind to help the other areas. Chasing the almighty dollar has its place - just put it alongside the rest of your life in equal doses.
Have a great Holiday Season. |
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| GLBC - March 2 & 3! |
 GLBC Featured Speakers:
Doug Harris, Alison Circle and Fred Jacobs
The MAB is excited to announce national-caliber speakers at the 2010 Great Lakes Broadcasting Conference & Expo, March 2-3 at the Lansing Center.
Some of the outstanding sessions include:
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Alison Circle |
Fred Jacobs |
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Social Media - Taking Your Brand to the Next Level (March 3, 8:30-9:30 a.m.)
Alison Circle, Manager of Marketing at Columbia Metropolitan Library
Fred Jacobs, President of Jacobs Media
Social media and online marketing visionary Alison Circle along with broadcast marketing guru Fred Jacobs will show stations how to incorporate social media and online marketing opportunities into their brand and fully use them to their highest potential. Most companies dabble in social media and are not actually taking advantage of all the new and inexpensive ways to reach their viewers and listeners.
Ten Ways to Market Without A Budget (March 3, 10:15-11:15 a.m.)
Doug Harris, Creative Animal
Budget? We ain' t got no stinking budget! So how do you maintain an audience without a dime? Doug Harris has been there and he feels your pain. He'll show you how to prepare and fight for your budget (even if you don't have one), how to promote when there are no dollars in sight, how to use OPM (Other People's Money) and OPM (Other People's Media) to generate awareness, and how to make your promotions department a PR juggernaut. Finally, he'll share ten proven marketing tactics that require little or no money to execute.
How to Steal Your Next Idea (March 3, 1:30-2:30 p.m.)
Doug Harris, Creative Animal
As revenue and ratings goals rise and operating budgets shrink, the pressure on broadcasters to come up with fresh, new ideas has never been greater. Whether it's an account executive soliciting a customized promotion for a demanding client or a programmer seeking a new way to engage the station's audience, it seems that someone is always dipping into the idea pool for "The Big One." During this laboratory style examination of the "science" of creativity, a former broadcast promotions director turned agency creative director turned idea wrangler shares his proven methods for stimulating creative thought in individuals and organizations. With a dose of escapism and a touch of music therapy, Doug Harris will explain the two founding principles of creativity, present an amazingly simple four-step process for generating ideas, and at least 33 tips on how you can ignite your creative spark TODAY. As a bonus, Harris will reveal his favorite resources for stealing promotional ideas.
For more information on GLBC, please go to www.michmab.com and click on the GLBC button.
2010 GLBC Preview:
GLBC Speaker Editorials
 13 Cultural Shifts That Can Turn Into Opportunities to Reach Your Audience
By Alison Circle, Manager of Marketing at Columbia Metropolitan Library
Five years ago, when I first came to the library industry, I felt a strong, wary, and mistrustful vibe attached to marketing. It was perceived as irrelevant, a flash in the pan, without intrinsic value. Libraries had managed long enough without marketing, thank you very much, and things are fine the way they are.
Since then, however, I've sensed a shift, a curiosity around the edges as companies have awakened to the sea of change in our culture regarding information and technology and the expansion of our global reach. Even the most skeptical among us are starting to see that marketing can help companies compound their relevance and add new value.
 download pdf
 Four Easy Ways to Keep Your Creative Edge
By Doug Harris, Creative Animal
A few months back, I had the opportunity to work with two PD’s from the same company who had swapped responsibilities on their respective stations. They stayed in their same offices, but now each deals with a new playlist, a new set of air personalities, and a new set of challenges. With a twinkle in their eyes, each is naturally looking forward to besting the performance of his predecessor, which no doubt delights their GM.
Our conversations ultimately turned to Spencer Johnson’s book “Who Moved My Cheese?” and all parties agreed that this “cheese-moving” had rekindled a creative spark. But since you can’t change job descriptions every day, how is a programmer/manager/sales executive to keep his or her intellectual faculties sharp in a time when asked to generate greater results with fewer resources in a shorter length of time?
download pdf
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| President's Article |
 By Karole L. White, President/CEO, Michigan Association of Broadcasters
It has been quite a year, hasn't it?
Now its time to take a cleansing breath and look to 2010.
The economy of the world as we knew it has changed. It is neither bad nor good - it is simply different. We have to work smarter and expand our horizon, accepting new ways of doing business to be successful.
By now you should have all received your 2010 MAB dues notice. As you continue to scrutinize all of your expenses, please think about all that the MAB offers your station and the ROI that you receive.
If MAB was not advocating for the issues important to broadcasters, you would each need to do it yourself or hire someone to do it for you. Michigan laws are very favorable to our industry, a testament to the excellent work of the MAB lobby team.
MAB offers legal and regulatory help in Washington, Michigan and in the area of employment law. If you are not using these services you should. Even if you have a corporate attorney, Michigan law firms know more about Michigan law. You can call our attorneys and get the answers before you call your corporate attorney so you are more knowledgeable.
Our outstanding training workshops and webinars, plus the GLBC, bring you national speakers at a very low cost and some training FREE!
We have a host of cost-saving endorsed programs plus our Alternative Broadcast Inspection Program (ABIP), which is a “mini-private seminar” on all things FCC. Our one-stop Broadcast Compliance Services help you track your job openings and EEO outreach more easily and this service is free to members.
So when making your decision on which organizations to support this year, ask yourself which organization has done something specifically for your station or your industry recently. Sometimes you may not be able to put your finger on what we do daily, but without the presence of the MAB, state laws could be enacted that negatively impact your bottom line.
From all of the team here at the MAB, have a happy and prosperous new year and thank you for renewing your membership in the Michigan Association of Broadcasters, one of the nation's largest and most active broadcast associations.
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| Legislative Update |
MAB Thanks State Lawmaker for DTV Leadership
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MAB thanks State Senator Bill Hardiman (R-Kentwood) for his leadership during the transition to digital television. (Left to Right) Karole White (MAB), State Senator Bill Hardiman (R-Kentwood) |
MAB President and CEO Karole White and Government Relations Manager David Jessup recently met with State Senator Bill Hardiman (R-Kentwood). MAB took the opportunity to express the association’s and its members' gratitude for the Senator’s support during the transition to digital television. Senator Hardiman had served as Co-Chairman for the MAB’s DTV Consumer awareness campaign. In appreciation for his work and leadership throughout, Karole White happily presented the Senator with a certificate of appreciation.
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Dave Jessup
MAB Government
Relations Manager |
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MAB Talks Issues With Speaker of the House Dillon
As a prelude to what is sure to be a tumultuous 2010 in the state legislature, the MAB had the opportunity on December 9 to meet with Speaker of the House Andy Dillon (D-Redford Township) to discuss several issues important to broadcasters in the coming year. Trey Fabacher (WWJ-TV, WBKB-TV, Detroit), Debbie Kenyon (CBS Radio, Detroit) and Mike King (WILX-TV, Lansing) were joined by MAB President and CEO Karole White, MAB Government Relations Manager David Jessup and Rob Elhenicky of Kelley Cawthorne to offer the broadcaster’s perspective on issues from the future of the Michigan Business Tax to business and tourism promotion.
Among the items discussed was MAB’s opposition to prospective legislation that would eliminate a broadcaster’s ability to negotiate non-compete clauses in personal service contracts. While legislation has yet to be introduced, Speaker Dillon indicated his opposition to the concept.
As a result, the MAB and Speaker Dillon agreed to maintain an open dialogue and a cooperative hand, whenever possible.
 Help Support MABPAC
Election season is right around the corner and the Michigan Association of Broadcasters Political Action Committee (MABPAC) coffers are depleted. In an era of term-limits, MAB is working hard to forge strong relationships with lawmakers early in their term. A strong PAC is a vital tool that will help assist MAB and its members to carry out this important work.
MABPAC competes daily with hundreds of other political action committees operated by special interest groups all over the state, each vying for the attention of lawmakers. To help ensure that broadcaster have a seat at the table when policy decisions are being made, we ask that you make a personal donation to the MABPAC today.
A donation form can be downloaded here.
If you have any questions or would like more information, please contact MAB Government Relations Manager Dave Jessup at 1-800-968-7622.
Mark Your Calendar for the 2010 MAB Legislative Reception
Plans are underway for the MAB’s 2010 Legislative Reception and we want you to be there! The reception will take place Wednesday, March 3 at 5 p.m., immediately following the Great Lake Broadcasting Conference & Expo at the Lansing Center in downtown Lansing. This annual gathering of Michigan’s top political leaders and broadcast professionals is a perfect forum to discuss our industry’s top legislative priorities for coming year.
Get the latest legal updates by reading the MAB Legislative & Legal Monitor!
The MAB Legislative & Legal Monitor is published as necessary with the latest information important to broadcasters. Not receiving the monitor? Please email Dave Jessup at jessup@michmab.com to sign up TODAY!
Past issues are available in the Members Only section of the MAB website. Click here to view the latest Legislative & Legal Monitors. |
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| Federal and Regulatory Update |
 NAB: Greetings of the Season
By Julie Koehn, WLEN-FM (Adrian) and Michigan Representative to NAB
Wow! It’s hard to believe that it was 10 years ago when we were talking Y2K and wondering if any of us would be on the air at the stroke of midnight. We had contingency plans, we had auxiliary power provisions and we had our fingers crossed. I was fortunate enough to have some broadcast friends in Australia and New Zealand who provided updates as the hours passed and the New Year arrived without any extra fanfare, thousands of miles before it would affect us. Time sure flies….(a friend of mine said time goes faster the older you get because each day is a smaller percentage of your life)…..true enough.
download pdf
 House Approves Satellite Reauthorization Bill
On December 3 the United States House of Representatives passed the Satellite Home Viewer Update and Reauthorization Act (SHVURA) by a vote of 394 – 11, with 30 members of Congress not casting a vote.
The bill combines the House Commerce and Judiciary Committee versions and reauthorizes the satellite compulsory license for carriage of distant network affiliate TV station signals for another five years.
House Majority Leader Steny Hoyer (MD-5th) expressed his hope that the House will complete its legislative activity for the year by December 18.
Due to the limited timeline in which Congress must work, a “two-month extension” application on SHVERA has been filed and is expected to be passed before the end of the year, meaning the current SHVERA law will be extended until February 28, 2010.
The Senate still must approve its version of the bill and attempt to work out the remaining differences that exist between the House and Senate bills. Once a final version is agreed upon, the final bill must be approved by the House and Senate and signed into law by the President.
FCC Extends Deadline for Biennial Ownership Reports
The FCC announced last week that it has extended the deadline for commercial radio and television broadcast stations to file their Biennial Ownership Reports to January 11, 2010. The FCC’s Media Bureau decided to delay the previous deadline for filing FCC Form 323 because the electronic version of revised Form 323 is not yet available on the FCC’s CDBS system for uploading of data.
All licensees are, however, encouraged to continue preparations by compiling an accurate and complete list of individuals and legal entities which have a direct or indirect attributable interest in their station licenses. All such individuals and legal entities must obtain Federal Registration Numbers (FRN) by registering with the FCC.
When FCC Form 323 is available, licensees are encouraged to file well before the new deadline to avoid the expected rush of FCC Form 323 filings.
The decision has not been without controversy, however. The FCC’s requirement that commercial broadcast licensees provide Federal Registration Numbers (FRNs) for all persons with attributable interests in radio and television stations has been at the heart of this controversy. That is, individuals must provide the FCC with their personal Social Security numbers or EIN numbers. The FCC has been petitioned to postpone the filing requirement indefinitely due to Form 323's potential violation of both the Administrative Procedure Act and the Privacy Act.
House Approves LPFM Bill
The Local Community Radio Act (H.R. 1147), legislation that would open the public airwaves to hundreds of new Low Power FM (LPFM) radio stations in communities across the country, passed the House this week. On Tuesday, December 15, the measure was debated on the floor of the House, but did not receive a vote. Subsequently, H.R. 1147 was revisited, gaining the approval of the full House by a voice the following day.
NAB lobbyists are currently working with the Senate to strengthen FCC enforcement obligations to protect first, second and co-adjacency. Similar legislation (S. 592) passed the Senate Commerce Committee in November.
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MAB Monthly Poll:
Have you made any New Year's resolutions?
Click here to answer
November poll: "Has the current economic climate affected your holiday plans?"
33% Yes
33% No
33%
Not Sure
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| Industry Articles & Editorials |
 PD Resolutions for the New Year
By Gary Berkowitz, Berkowitz Consulting Group
As the New Year starts, here are ideas for all programmers to reflect and think on. There are many more, but these are on the top of my list....
1. First and foremost, aircheck your jocks. As our business evolves, and PDs are busier and multi-tasking more than ever, this art seems to be falling in-between the cracks all too often. We all want and crave feedback. There is no better way to build relationships and help jocks sound better than to close your door, turn off the phone, listen to their show, and offer input.
download pdf
 Broadcasters Must Now Comply with the Genetic Information Nondiscrimination Act
By Charlotte Garry Carne, Butzel Long
The employment provisions of the federal Genetic Information Nondiscrimination Act (GINA) took effect November 21, 2009 and applies to all employers with 15 or more employees. GINA protects applicants and employees from discrimination based on genetic information in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. In addition, GINA restricts employers’ acquisition of genetic information and strictly limits disclosure of genetic information.
download pdf
 Michigan, Radio & Youth
By Fred Jacobs, Jacobs Media www.jacobsmedia.com
Those of you who know our company are aware that we are based in metro Detroit. We sarcastically refer to the Motor City these days as "Ground Zero" because there's no place the recession has hit harder than right here. While only a small percentage of our revenue here at Jacobs Media is derived from Michigan radio stations, just living here is a testament to the difficulty that America has faced economically during the past few years.
On top of record high unemployment and the decline of the auto industry, one of the results of all this tumult has been the exodus of young people to places like Chicago, New York, and points west. It is a serious problem because even if Michigan is successful in attracting new industry to the region, much of the area's youth have made their decisions - in droves.
download pdf
 Theory and Practice at the Core of our Curriculum
By Christopher McNamara, Screen Arts and Cultures (SAC), University of Michigan
Recently, a colleague of mine received an email from a former student who wanted to thank her for preparing him for something he never thought he’d need to be prepared for. Specifically, the student found himself in a job where he was suddenly, and without warning (or a chance to warm up) handed a headset and was instructed to operate a camera for a live sporting event. What could have been an excruciating moment or a bad anxiety dream turned out to work out swimmingly well for the student, and, I suspect, the people who hired him.
download pdf
Your Reinvention Plan
By Daniel Anstandig, McVay New Media
and Valerie Geller,
Geller Media International
Reinvention is a necessity for traditional media companies to survive in the digital world. Two media consultants, McVay New Media’s Daniel Anstandig and Geller Media International’s Valerie Geller teamed together to offer a practical vision for the radio station of the not-too-distant future. Change is not a four letter word. This is the time for us to embrace change, restructure our strategy and staff, and prepare for a prosperous future.
Ever hear the expression “The only person who likes change is a wet baby?” Well like it or not, we’re in the full throws of major change. First, it was consolidation, then the technological shift… now the “right sizing” and globalization of our financial market, which is forcing us to navigate through a brave new economic world. Many executives would suggest that the wet baby’s situation is more comfortable.
download pdf
 November 2009 Market Recap
By John P. Gingas, Financial Technology
Renewed surge -
After a brief respite last month, financial markets returned to their winning ways in November and gave investors an early dose of holiday cheer. Markets got support from third-quarter gross domestic product (GDP), which—while scaled back to 2.80 percent from an initial estimate of 3.50 percent—was positive for the first time in five quarters, likely marking the end of the current recession. Positive contributions came from a continued rebound in manufacturing, as businesses responded to signs of improving economic conditions by rebuilding previously depleted inventories, as well as an unexpectedly strong resurgence in the residential real estate arena, as buyers rushed to take advantage of the tax credit that was set to expire in November. (Congress subsequently extended the credit through May 2010.)
download pdf
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| In The News |
 Ad Council Awards WJBK-TV For Donated Time
Detroit's WJBK-TV recently earned an honorary plaque from the Ad Council for its commitment to airing Ad Council PSAs. The station earned the top spot for donated TV time in Detroit.
Vice President and General Manager Jeff Murri is a member of the Ad Council Detroit Leadership Committee. Together with the committee, he helped spearhead an aggressive 2009/2010 Media Blitz plan. The plan strategically promotes PSAs that encourage fatherhood involvement and the prevention of foreclosure, hunger, high school dropouts and drunk driving. One-in-a-million Community Service Director Katie Fehr is the superstar that makes it all happen at the station level. Pictured are Katie Fehr and Jeff Murri.
In other news from WJBK-TV, reporter Scott Lewis has announced that he'll be leaving the station Dec. 29. Lewis, who does the station's "Problem Solver" reports, told Names & Faces Monday he has accepted the station's early retirement package. He said he hopes to continue his career here because "this is where my heart is."
 WWTV/WWUP-TV Announce iPhone App Service
Freelancer Productions and WWTV/WWUP-TV have launched a software development service designed to help local media outlets make their content accessible to iPhone and iPod Touch users. The new service, aimed at television stations, radio stations and newspapers, makes it easy for any media outlet to launch their own, highly interactive iPhone app.
News on iPhone allows users of Apple's popular mobile device to easily access local content (including text, photos and video) while on the go. Users have the ability to share articles via email, Twitter or Facebook. Users can also submit text, photos and video through the app. Applications are customized to prominently feature the media outlet's own branding. For more information, visit www.newsoniphone.com.
 WKHM-FM/Jackson Morning Show Co-Host Dies
Jessika Baier, who joined Jackson Radio Works' WKHM-FM early this year as co-host on the station's morning show, died December 8 in an early morning vehicle wreck on I-94 in Washtenaw County. Baier, who was 21, got her job at the radio station after an appearance on "American Idol" in January. WKHM station manager Jamie McKibbin said Baier "had such a bright future in front of her", adding "she really related to our audience."
While working at WKHM, Baier was also attending Specs Howard School of Media Arts in Southfield.
McKibbin said that within two hours of announcing Baier's death on the air, the station received about 500 emails and 1000 Facebook messages from listeners expressing condolences. Funeral services were held for Baier in Michigan Center on December 12.
In other news, Jackson Radio Works has announced that WIBM-AM weekly polka show host "Polka Joe" Pancerz is retiring after 44 years. Pancerz will host his final show on December 27; he launched "Polka Time" with his late wife Lil in 1965.
 WOTV/Battle Creek-Grand Rapids Announces
Contest Winner
Jordan Carson of Comstock Park has been picked as the winner of the LIN TV's WOTV "Face of 4" contest. Carson was one of six finalists competing for the one-year $20,000 television contract. The live finale was held December 8 at Peppino’s Sports Lounge in Grand Rapids. Over 400 people packed the house to cheer on the finalists.
The station held two open casting calls in November where over 200 people auditioned. Finalists were narrowed down to the Top 20 and then the Top 6. Carson is a Central Michigan University graduate with a degree in broadcast communications. She is a spokesperson for Toyota North American International Auto Shows and is the National Public Speaker for Production Plus, Inc.
In other news from LIN TV, Rob Bliss has joined WOOD-TV/Grand Rapids as multi-platform account executive. Bliss, who is known by many in West Michigan for organizing massive free events through social media, will bring his skills to further WOOD-TV’s strong commitment to serving West Michigan viewers and clients.
 WBFH Wins High School Radio Awards
Bloomfield Hills School District radio broadcasting students won a total of seven awards in five categories at the Seventh Annual John Drury High School Radio Awards ceremony held November 7, 2009 on the campus of North Central College in Naperville, Illinois. Based on the number of award winners, WBFH won 2nd Place, Best High School Station in this national competition.
The John Drury High School Radio Awards were created to recognize excellence in high school radio broadcasting. These awards were named in honor of award-winning ABC-Chicago news anchor, John Drury. The entries were submitted last May. The awards were presented by North Central College and their student radio station.
 WMUS/Muskegon Saves Life With Ad
Radio-Info.com's Tom Taylor reported
on December 1 that Clear Channel's WMUS-FM recently saved a life with an ad. Taylor notes "That’s right – not a PSA, but a commercial for Gerber Memorial’s emergency room". The commercial, about "knowing the signs of a heart attack" was heard by a listener who was experiencing some of the symptoms described in the ad. She called 911 and was soon diagnosed with a blood clot in her lung.
WMUS Director of Sales John Bouwhuis reminded Taylor that radio can help save a life; and Taylor remarked that there's "no doubt" the station has "a happy client in the hospital, too."
NCTA Proposes Half-Price Broadband Plan for Low-Income Households
On December 1, The National Cable & Telecommunications Association (NCTA), representing cable operators serving 86% of cable subscribers nationwide, proposed to offer half-price basic broadband service to some 1.8 million low-income households with middle-school-aged children. The program is contingent on the government funding for a media-literacy program and other broadband-adoption efforts.
NCTA president Kyle McSlarrow said its members would provide the lower-cost service for two years, saving its new customers more than $500 million.
The cable industry is not asking for any government subsidy for its broadband service price break, but school districts would have to provide federal funded digital media literacy training. The training will require an estaimated $100 million in federal funding over the two years.
Judge Rules in Favor of Charter Cable in Michigan Public Access Case
A U.S. District Court Judge has rejected a request for a temporary restraining order filed by the City of Traverse City and the Mid-Michigan Area Cable Consortium against Charter Communications. Judge Thomas L. Ludington denied the City’s request to stop Charter from moving the channel positions of the region’s public and educational access television. Operators of Traverse City's Up North 2 say the move from channel 2 to 97 will cause a number of problems, including interference from FM radio while Charter says problems like that can be fixed in a day or two and can happen to any cable channel.
A coalition of cities, villages and townships from Mt. Pleasant to Traverse City are suing Charter to keep public access television where it was. Charter moved the signals on December 1.
 NAB Names Senior Vice President for State Associations
The National Association of Broadcasters has named Sue Keenom as SVP/State Associations. Keenom most recently served as executive director of the International Women's Forum Leadership Foundation. With her NAB position, Keenom will manage the organization's outreach to the state broadcast associations. She will report to NAB President/CEO Gordon Smith.
Keenom said "I am very excited to join the NAB team and look forward to working closely with the state broadcast associations."
In other NAB news, it was announced that the association's Jonathan Collegio was honored on December 1 with the PR News 2009 Public Affairs Executive of the Year award for his work on the transition to digital television. Gordon H. Smith, NAB President/CEO said "Jonathan Collegio did a magnificent job quarterbacking the industry's campaign to make sure America was ready for the switch. The NAB DTV campaign was launched in January of 2007.
RAB, NAB Radio Show To Become One
On December 16, The Radio Advertising Bureau and National Association of Broadcasters announced an agreement to merge the RAB's annual sales-focused conference into the NAB Radio Show. The first combined event will be next September in Washington, DC.
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The Michigan Broadcaster
Editor-Karole L. White
Communications Mgr-Julie Sochay
Newsletter/Web/IT Mgr-Dan Kelley
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